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Frequently Asked Questions (FAQs)

Diamond Selection

Q: What is the most important factor when choosing a diamond?

A: The most important factor is the cut, which determines the diamond’s brilliance. Still, you should consider all 4Cs — Cut, Colour, Clarity, and Carat — together to find the best value..

Q: What is the best colour for a diamond?

A: D–F grades are colourless and most desirable. G–H diamonds also appear nearly colourless to the eye and offer excellent value.

Q: Which clarity grade should I choose?

A: For beauty and value, VS1 to SI1 are ideal. They appear flawless to the naked eye while being more affordable than higher grades.

Q: Are your diamonds certified?

A: Yes. Every diamond of 0.30 carat or more comes with a GIA or IGI certificate — internationally recognized for accuracy and reliability.

Certification & Security

Q: What is a diamond certificate?

A: It’s a document issued by a gemological lab confirming the diamond’s quality (4Cs). It guarantees authenticity and transparency.

Q: Do your diamonds have laser inscriptions?

A: All GIA diamonds include a laser inscription of the certificate number. IGI inscriptions can be done on request.

Q: Should I avoid diamonds with AIG or EGL certificates?

A: Yes. These labs are not professionally recognized and may offer inflated grades. We only work with GIA and IGI to ensure trust and quality.

Orders, Payment & Delivery

Q: Is online payment secure?

A: Yes. We use secure and encrypted payment gateways that comply with international standards.

Q: Do you charge for shipping?

A:Yes, we do charge for delivery. Shipping costs are calculated based on your delivery location and will be clearly communicated at the time of purchase.If you require special packaging for your order, an additional charge will apply. We offer premium packaging options upon request to ensure your item arrives securely and beautifully presented.For detailed shipping rates or packaging preferences, please feel free to contact us.

Q: Can I track my order?

A: Yes. Once shipped, we will send you a tracking number so you can follow your package in real time.