Our privacy is a priority at Ilois Export (“we”, “our”, or “us”) at https://iloisexport.com. This Privacy Policy describes how we collect, use, and safeguard your information when you interact or visit our website and diamond and diamond jewelry export-related services.

1. Information We Collect

1.1 Personal Information

We might obtain personal information you supply to us directly, including:

Full name

Email address

Phone number

Shipping and billing addresses

Company name and VAT/GST information (for B2B customers)

Payment and order information

Certificate preferences (e.g., GIA, IGI, HRD)

1.2 Automatically Collected Data

When you use our website, we automatically collect limited technical data such as:

IP address

Browser type

Device and operating system

Pages viewed and session duration

Referring website (if any)
We utilize this data to enhance user experience and website performance.

2. How We Use Your Information

We use your information to:

Respond to product inquiries and contact form submissions

Ship orders of diamonds and jewelry abroad

Process payments and coordinate shipping logistics

Deliver relevant certification or laser engraving services

Comply with international export control

Send optional promotional notifications or newsletters (with your permission)

Make our website and product lines better

3. Sharing Your Information

We do not sell or rent your personal information. However, we might share it with:

Shipping and logistics providers (for delivery and export handling)

Third-party labs (for diamond inscriptions or certifications)

Payment processing gateways (for secure online payments)

Customs officials (for compliance with legal export/import laws)

All such third parties need to treat your information responsibly and in accordance with privacy laws.

4. Cookies & Tracking Technologies

Ilois Export employs cookies for:

Optimizing site navigation and loading times

To recall user preferences

Collecting site analytics through services like Google Analytics

You can turn off cookies in your browser preferences, but this will potentially limit some of the site’s functionality.

5. Data Security

We have security measures such as:

SSL (Secure Socket Layer) encryption

Firewalls and secure server environments

Restrictions on access to sensitive data

No online transmission is ever 100% secure, despite these measures.

6. International Data Transfers

Since we export worldwide, your information could be processed outside your jurisdiction. We employ suitable measures to protect your information no matter the location.

7. Your Rights

Based on where you’re located, you’re entitled to:

Access the personal data we have

Request erasure, correction, or restriction of your data

Withdraw consent to marketing messages

Object to data processing in certain situations

To make any of these rights, please email us at info@iloisexport.com.

8. Data Retention

We hold your data only for as long as required to meet legal, contractual, and service requirements — usually 5 to 7 years for business records and exports.

9. Third-Party Links

Our website might include links to external certifying organizations (e.g., GIA, IGI). We have no control over the privacy policies or website content of third-party sites.

10. Children’s Privacy

Our site is not directed at children under the age of 13. We do not knowingly collect or store information from kids.

11. Changes to This Privacy Policy

We may revise this policy from time to time. Changes will be published on this page with a new “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy or your information, please email us:

Email: sales@iloisexport.com