1. Introduction

Thank you for visiting Ilois Export. By using or accessing our website (https://iloisexport.com), you accept the following terms and conditions. Read them carefully before requesting any export-related information or making purchases.

2. Business Scope

Ilois Export is a company based in Surat that deals in the export of loose certified diamonds and custom-made jewelry to overseas countries. All orders submitted through this web site or sales representatives are international export sales subject to the relevant Indian export laws as well as regulations of the destination country.

3. Eligibility to Use

You should be at least 18 years old and have the authority to enter into business transactions on behalf of a company or an organization in order to utilize our export services.

4. Product Information & Certification

We guarantee all our diamonds to be ethically sourced and certified by well-known laboratories like GIA, IGI, or HRD. The specifications of carat, cut, color, and clarity are specifically stated prior to export. We don’t offer any resale value in buyer countries.

5. Pricing, Payment & Duties

All prices quoted are either in USD or INR unless otherwise stated.

Export prices exclude destination country import duty, VAT, and customs tax.

All import/export rules, taxation, and requirements are the buyers’ responsibility only in their country.

6. Order Confirmation & Processing

Orders are only confirmed upon payment in full by bank transfer or agreed method.

Orders are only confirmed upon payment in full by bank transfer or agreed method.

On confirmation:

Certification is checked

Quality check is performed

Export documentation is created

Shipping is arranged

We usually ship within 5–10 working days subject to product availability and destination.

7. Shipping & Export Liability

Ilois Export exports worldwide through efficient logistics partners. We take care of:

Secure, tamper-evident packaging

Insurance coverage on high-value shipments

Sharing Tracking ID after dispatch

We are not responsible for delays due to customs clearance, natural occurrences, or regulation-related issues in the destination country.

8. Return & Refund Policy

Since we handle valuable, high-demand commodities, all global exports are final and non-returnable, except if:

The product is damaged in transit (requires reporting within 48 hours)

The product received does not correspond with the invoice or certificate

Refunds (if granted) will be done within 7–10 working days.

9. Intellectual Property

All information, logos, product pictures, and materials posted on iloisexport.com are owned by Ilois Export and cannot be reused or distributed without written permission.

10. Export Laws Compliance

You agree to abide by all export control regulations and refrain from the resale or redistribution of products in contravention of any national or international laws.

11. Limitation of Liability

Ilois Export shall not be responsible for indirect, incidental, or consequential damages due to the use or inability to use our products or services, such as export restrictions or refused customs clearance.

12. Terms Amendment

We may change these terms at any time. Changes are displayed on this page, and ongoing use of our website or export services subsequent to changes signifies acceptance.

13. Contact Information

For inquiries regarding these Terms & Conditions or our export policies, kindly contact:

Email: sales@iloisexport.com

Phone: +91 95584 47716

Location: Near Lalita Chowkdi Katargam, Surat, Gujarat